Terms of service

JNC provides residential and commercial cleaning, laundry pickup and fold, short-term rental turnover and seasonal hot tub and pool cleaning as described on this site and in your quote.

Quotes are based on the information you give. If the space differs materially (size, condition, pets, add-ons), we will tell you before starting and may adjust the price.

Visits are booked in two-hour arrival windows. Reschedule or cancel at no charge with 24 hours’ notice; later cancellations or lockouts are billed [50%] of the visit.

You agree to provide safe access and a working utilities supply. We log every entry and exit.

Due at completion by card on file, or on weekly invoice for commercial accounts, net 7 days. Late invoices accrue [1.5%] per month.

If something was missed, tell us within 24 hours and we will return to fix it at no charge.

We are insured. Report damage within 48 hours. Our liability is limited to the value of the service, except for loss caused by our negligence. We are not responsible for pre-existing wear, improperly secured items, or damage from products you ask us to use.

Items are washed per care labels where visible. Check pockets; we are not responsible for items left in garments. Claims for lost or damaged items are limited to [10x] the service charge for that item, filed within 7 days.

We may decline or stop work where conditions are unsafe, including biohazards, pests or aggressive animals.

You agree not to hire our team members directly for [12] months after service without our written consent.

Virginia law; disputes in the courts of Lynchburg, Virginia.

info@jnccleans.com, 501-446-8058.